Legal basis of the promotion #CivitatisFinSummer

For many, the end of summer can become a drama: a return to school or work, days begin to shorten, jackets and sweatshirts begin to become necessary… That’s right, fall is just around the corner. But of dramas or post-vacation depression, nothing at all!

We want to make you happy at the end of the summer by launching the promotion #CivitatisFinVerano, with which you can win a prize of 250 euros to exchange for the best Civitatis activities: how about discovering the contrasts of New York? Or enjoying a guided tour of the Vatican? What if you are going to discover a magical world in London with the Harry Potter tour at Warner Studios? Be that as it may, you choose how you can spend this piece of prize! Do you want to know what you have to do to win it? It’s very simple!

Nueva York al atardecer

Participate in #CivitatisFinSummer and discover New York at sunset (for example!)

Next you can read the legal bases of the promotion #CivitatisFinVerano:



The organization of the promotional contest is promoted by the company Civitatis Tours S.L. (hereinafter, “CIVITATIS”) with address at Calle Coloreros 2, 28013, Madrid and N.I.F B- 86899440.

CIVITATIS organizes, for promotional purposes, the international competition “#CivitatisFinVerano” (hereinafter the “Promotion”), to be developed through the Internet, whose participation is open to participants of legal age.

The Promotion will start on 17 September 2019 and end on 23 September 2019.

Notwithstanding the foregoing, CIVITATIS reserves the right to modify the dates of the Promotion as it sees fit.


All those persons (hereinafter, the “Participants”) who accept these Legal Conditions and comply with the following rules of participation may participate in the promotion:

Be at least 18 years of age.
Have a valid and public profile on at least one of the social networks Instagram, Twitter or Facebook.
Follow Civitatis on at least one of the Instagram, Twitter or Facebook profiles.
In Instagram, the participant will have to upload a photo as a post on his wall explaining why it is the most representative photo of his last summer, mentioning @Civitatis in the post, mentioning two (2) friends and using the hashtag #CivitatisFinVerano. Photos published between 12:00 (GMT+2) on Tuesday 17 September 2019 and 14:00 (GMT+2) on Monday 23 September 2019 are valid.
In Twitter, the participant will have to retweet the tweet of the promotion announcement and upload a photo in a tweet explaining why it is the most representative photo of his last summer mentioning @Civitatis and using the hashtag #CivitatisFinVerano. Photos published between 12:00 (GMT+2) on Tuesday 17 September 2019 and 14:00 (GMT+2) on Monday 23 September 2019 are valid.
In Facebook, the participant will have to upload a photo to the corresponding form, indicating their personal data and explaining why it is the most representative photo of their last summer. Photos uploaded between 12:00 (GMT+2) on Tuesday, 17 September 2019 and 14:00 (GMT+2) on Monday, 23 September 2019 are valid.

Participation in this contest, as well as the publication of comments made by Participants, may not violate under any circumstances the Instagram Community Rules or the Instagram Terms of Use, as well as the Twitter Community Rules or the Facebook Community Rules.


Specifically, the winner will be selected by carrying out a draw through the EasyPromos application among the users who have fulfilled the requirements for participation in the social networks of Instagram, Facebook or Twitter. Participants who have not followed all the steps of the dynamics will be automatically removed from the contest. Any profile found to be false or committing fraudulent acts will also be removed from the contest.

Once CIVITATIS knows who the winners are, it will announce them from 23 September 2019 through Civitatis profiles on Instagram’s social networks, Twitter and Facebook. The prize will consist of two hundred and fifty (250) euros to be exchanged for activities available on the calendar of the Civitatis website before 23 September 2020. In order to carry out the exchange, it will be necessary for the winner to contact the Communication Department of CIVITATIS ( In the event that the activity chosen exceeds the amount of the prize (two hundred and fifty euros), the winner must pay the rest of the money via credit card. In the opposite case, if the import is less, you can use the remaining money in another purchase.

Regarding prize conditions: (i) dates are at the request of the winner and will necessarily be subject to availability, (ii) once the winner confirms the dates on which he/she wishes to enjoy the prize, no changes can be made, (iii) the prize will be valid for travel between September 24, 2019 and September 23, 2020 and (iv) prizes are non-transferable and cannot be exchanged for cash or another product.

If the winner cannot be located or contacted within seven (7) calendar days following the date of the CIVITATIS communication, the prize will be awarded to the next in time to meet the participation requirements and it will be understood that the first winner irrevocably waives the prize awarded. In the event that the substitute Participant cannot be located within a new period of seven (7) calendar days from the communication sent by CIVITATIS, the prize will be void.

The winner will be responsible for any tax charges that the acceptance of the prize may entail, as well as any other expenses derived from the Promotion that are not expressly assumed by CIVITATIS in these Legal Terms and Conditions.


The following persons, nor their spouses, ascendants or descendants up to and including the second degree, may not participate in the Promotion: (i) Employees employed in any of the companies and other legal entities linked to CIVITATIS, (ii) Individuals directly or indirectly participating in the capital of CIVITATIS, (iii) the Notary appointed for the notarization of these bases, nor any of the employees of said Notary and (iv) Any other individual who has participated directly or indirectly in this Promotion or has been directly or indirectly involved in its preparation or development (agency, suppliers, etc.).).

By accepting these Legal Basis, the Participants consent to CIVITATIS excluding or disqualifying these shares from the Promotion.

All participations made after the end date of the Promotion will be considered null and void, as well as those that do not comply with the requirements established in the second section of these Legal Basis. CIVITATIS reserves the right to exclude from the Promotion those Participants it suspects or detects who have participated in any fraudulent manner.

If it becomes evident that the winners or substitutes do not comply with the requirements demanded in the Bases, or do not accredit what is requested of them, their participation will be considered null and void and they will be automatically excluded from the Promotion, losing all right over the prize granted by virtue of this Promotion.

The prize awarded will not be subject to change, alteration or compensation at the request of the winners, and may not be exchanged for any other product or for money. CIVITATIS reserves the right, if there is a just cause and prior legal notice, to make any change, suspend or extend this Promotion.

A period of fifteen (15) calendar days from the date of the awarding of the prize is established in order to carry out any claim motivated by this Promotion. Once the fifteen (15) calendar days have elapsed from the date on which the prize is awarded, the trip will be formalised and/or arranged.

It is hereby stated that the Participants do not have to pay, as a consequence of the proposed competition, any additional amount to CIVITATIS.

CIVITATIS reserves the right to replace the prizes with others of similar characteristics.


CIVITATIS is not responsible for the following circumstances:

The use made by the winner with respect to the prize object of this Promotion.
Damages of any kind that may result from the temporary lack of availability or continuity of the operation of telecommunications networks.
Services provided by any other entity with which CIVITATIS collaborates in the provision of services to the winner, as a consequence of the prizes awarded, as well as those deriving from negligent action in the enjoyment thereof.
Cases of force majeure or fortuitous event that could prevent the realisation of the Promotion or the total or partial enjoyment of its prize. In the event that this Promotion cannot be carried out, either due to frauds detected in the Promotion, technical errors, or any other reason that is not under the control of CIVITATIS and that affects the normal development of the Promotion, CIVITATIS reserves the right to cancel, modify, or suspend the Promotion.


Discrimination: In no case may they be carried out with an intention that seeks to discriminate against third parties and that violates the principles of the right to honour, to personal and family privacy, to one’s own image and to the dignity of the person. Discriminatory content of any kind is prohibited, whether on the basis of race, sex, religion, opinion, nationality, disability or any other personal or social circumstance.
Illegal activities: May not include content that promotes illegal activities or that incorporates obscene or defamatory content.
Self-destructive content: It is forbidden to include content that promotes the consumption of narcotic substances or that could incite eating disorders and self-injury.
Violence: It is expressly forbidden to participate with photos and comments that promote violence and/or include, without limitation, sexual violence or violence against animals and people.
Degrading content: Pictures that are intimidating, threatening, degrading or in any way promote violence against a particular person or group are not permitted.
Sexual Content: It is expressly prohibited to incorporate any type of sexual content.

In the event that any of the Promotion Participants is credited with incurring any of the limitations established in this section, CIVITATIS reserves the right to exclude said Participant from this Promotion.

CIVITATIS is not responsible for damages caused by the content included in the photographs published by the Participants in the Promotion, and which at any given moment may offend the sensitivity of other Participants, for which reason CIVITATIS declines all legal and juridical responsibility for all photographs and descriptions.


CIVITATIS takes the protection of your privacy and personal data very seriously. Therefore, your personal information is kept securely and treated with the utmost care.

In accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter ‘RGPD’) and Organic Law 3/2018 of 5 December, Protection of Personal Data and guarantee of digital rights (hereinafter, “LOPDGDD”), each Participant with the acceptance of these Legal Basis consents that the personal data provided for participation in this Promotion are incorporated into a database owned by CIVITATIS to process the participation of the Participant and to communicate the prize in the event that he is the winner.

CIVITATIS maintains adequate security in accordance with the RGPD and the LOPDGDD, and has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorised access and theft of the data provided by the Participants through the Promotion, without prejudice to informing them that security measures on the Internet are not impregnable. CIVITATIS undertakes to comply with the duty of secrecy and confidentiality with regard to the personal data contained in the automated file in accordance with the applicable legislation, as well as to give them safe treatment in the transfers that, where appropriate, may occur.

The Participant guarantees that the personal data provided are true and is responsible for communicating any changes to CIVITATIS. CIVITATIS reserves the right to exclude from the Promotion any Participant who has provided false data, without prejudice to exercising any other legal action that may be appropriate. It is recommended that maximum diligence be taken in the area of Data Protection through the use of security tools, and CIVITATIS cannot be held responsible for the theft, modification or loss of illicit data.

We inform you that you can exercise your rights of Access, Rectification, Suppression, Opposition, limitation, portability, oblivion and not be subject to automated individual decisions, by sending an e-mail to, or by letter addressed to Calle Coloreros 2, 28013, Madrid, enclosing a copy of the ID card.

For more information, you can consult the CIVITATIS privacy policy.


CIVITATIS reserves the right to modify or extend these promotional bases, insofar as it does not prejudice or undermine the rights of the Participants in the Promotion.

Participation in the Promotion implies the full acceptance of these Legal Conditions by the Participants who register for the present Promotion, which may be recorded in the Minutes authorised by a Notary and will be at the disposal of any person who wishes to consult them.


These Legal Bases shall be interpreted and governed in accordance with Spanish law. The Courts and Tribunals of the city of residence of the Participants shall be competent to resolve any claim or controversy that may arise in relation to the validity, interpretation or fulfilment of these bases.